A very mixed experience. The restaurant is very well presented as are the staff. Decor is bright and modern and staff have very smart uniforms.Unfortunately that is where the good stuff ended for me. My starter was Bubble and Squeak with chorizo and a poached egg. It looked great but had to be sent back as the egg was raw under the set skin. Not runny, but actually raw.I ordered a main of grilled haddock. Unfortunately I didn't have a camera with me to photograph it but it was absolutely disgustingly presented. Just thrown on the plate, folded, broken etc. Worse was to come - it had obviously been left under some sort of heated servery light as it was like a bit of leather on the outside and overcooked and dried out on the inside.I told waitress that there was a problem and she returned to tell me that the chef had said "That's the way we always do it". I then asked her to ask the chef to come to the table and tell me that in person. She offered to take my fish back to the kitchen. A few minutes later she returned to say that the chef sent his apologies and said I could order another meal and drinks on the house.To cap a really awful dining experience, when the bill came, my meal had not been charged, but the bills of my two companions were both incorrect - in the restaurant's favour.The restaurant was not particularly busy, but other diners appeared to have much better experiences than myself so maybe it was a 'one off'. Nevertheless I will not be going to Branfords ever again - the worst dining experience I have ever had.The service from the young waitress was exemplary given that she was having to cover for a chef who was not only incompetent but did not have the grace to admit that he had messed up badly nor the 'cajones' to show his face front of house, leaving a very young waitress to sort everything out for him.
Having eaten here a few times and always thoroughly enjoyed everything weve had, we decided to have a family Sunday lunch here between Christmas and New Year. We had a table of 14, which of course can be a challenge in itself getting all 14 meals arriving at the same time! The service was superb, and the food again amazing. Presentation of food was very good, and great selection of vegetables. The roast carrots and parsnips were immense! Good varied Sunday Lunch menu, excellent value at 16 for two courses and 19 for three. Highly recommended
four of us had the catch of the day last night,can honestly say,it was the best fish & chips ive ever had !
Branfords Restaurant and Bar is a UK Furniture Store based in Caister-on-Sea, East of England. Branfords Restaurant and Bar is located at The Old Hall Hotel, High St, Caister-on-Sea, Great Yarmouth NR30 5JL, UK.
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